Legal Content

As per German data privacy laws, we maintain the right to utilize your personal data. However, this data privacy policy only pertains to our web pages. Please note that we do not address the privacy practices of any third-party websites, including those linked on our site, and we cannot assume responsibility for them in anyway. The mere inclusion of a link on our site does not indicate that we or our affiliates endorse the practices of the linked site.

Letzzgo-Europe GmbH (referred to in this policy as “www.letzzgo-europe.de”) is a website and brand owned by Letzzgo-Europe. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey, google form, or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

• Google Analytics
• Google Ads
• Booted posts on various social media pages.

How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage the bookings.
• We filter the data and then make plans for our trips.
• We analyze the data to send emails and make groups to coordinate with our users for all activities that we offer during our trips.
• Collected data is only shared with hotels/hostels when we offer multi day trip for room reservations. We do not share with any other third party.
• Our Company will share your data with hotels/hostels so that they may offer us large booking reservations.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data online with google sheets with 2 factor authentication and authentication app where the password resets after every 1 minute.

Our Company will keep your data for bookkeeping (2 years). Once this bookkeeping tenure has expired, we will delete your data permanently from our server.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like. At the moment we are only doing our marketing via Meta platforms by booting the post.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please by sending an email to “info@letzzgo-europe.de”.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data, that you have entered while booking for our offered trips. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us (in English) at our email:

Call us at: +49 1521 9458305

Or write to us: info@letzzgo-europe.de

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping your session.
• Understanding how you use our website.
• Collecting data for analytics.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Company website may contains links to other websites (For future mergers/partners). Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on DATE.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@letzzgo-europe.de

Call us: +49 1521 9458305

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the https://www.frankfurt-main.ihk.de/ by visiting their website and filing a complaint.

OPTIONAL – Google Analytics Disclosure

Google Analytics Disclosure

Google Analytics is enabled on this website and will collect visitation information and associate it with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users’ cross device behaviors. By browsing this site, you consent to have Google Analytics to automatically collect this additional data, which can be access and/or deleted by you at any time via the “My Activity” section of your Google account.